Raise the standard of the staff you already have.
Our Training Academy trains and re-trains household staff to a British standard, in your home, at our academy or in small groups. It is the quiet engine behind every Kensington Personnel placement.
Training is what sets us apart.
Anyone can send a CV. Far fewer can take a willing member of staff and raise them to a genuinely high standard, then prove it.
Keep the people who know your home
A capable but under-trained member of staff is often a better investment than starting a search from scratch.
A measurable, lasting lift
Every programme ends in assessment and certification, so the improvement is visible and it endures.
The same standard, end to end
Placed by us or already with you, your staff are held to one British standard.
Three ways to train, around your household.
In-home
We train your staff in your own household, on your own equipment and to your own standards.
On-site academy
Intensive, hands-on programmes at our training academy with full service environments.
Group cohorts
Small group programmes for households running larger teams, scheduled around your week.
Assessed and certified.
Every programme closes with an assessment against the house standard, carried out where the work is actually done. Staff carry the certificate; your household keeps the benefit.
Core routines, presentation and discretion, assessed in the household.
Specialist depth for the role, from fine surfaces to formal service.
The full Kensington Personnel standard, re-assessed each year so it holds.
Tell us where the gaps are.
Send us the roles and the standard you want to reach. We will recommend the right programme and delivery, with a clear quote and timeline.